Sunday, August 23, 2020

CXC CLASSES

 

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  • Human Resource Office
      What are Human Resources? The human resources are the employees or workforce of an organisation. They perform mental and physical labour t...
  • Reception & Hospitality
      Section A: The Importance of Reception 1) What is the reception area? (2 marks) 2) How would you define a receptionist and hospitality ? ...
  • Mail Room
      There are several services to choose from, depending upon: whether the item is valuable , urgent or very important whether you need proof...
  • Visual and Electronic Communication
     Visual communication is a means of transmitting information using videos, tables, posters, graphs etc.      Pie Chart A  pie chart  is a ci...
  • Communication: Channels, Flow, Cycle & Barriers (Unit 2)
    Communication is a process of  transferring information from one person (the sender) to another (the receiver). Channels of Communication F...
  • Travel Arrangements
                                      Questions 1) What do you understand by the term travel arrangements? (2 marks) 2) List two benefits of mak...
  • OFFICE ADMINISTRATION: OFFICE ORIENTATION (Unit 1)
    What is an office ? An office is generally a room or other area where an organisation's employees perform certain tasks and administrati...
  • Written Communication: Memos, Agendas, Notices, Bulletins
    Written communication is a form of verbal communication that includes letters, memoranda, agendas and notice of meetings. Memoranda Memos  a...
  • Sources of Information & Business Structure
    Types of Reference Materials 1. Dictionary & Thesaurus list of words and their meanings spelling of words pronunciation of words abbrevi...
  • ROLE & FUNCTIONS OF AN OFFICE
    The role of an office is its purpose and why it exists while the functions are the tasks and activities that are executed in the office. COP...