Sunday, August 23, 2020

CXC CLASSES

 

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  • Visual and Electronic Communication
     Visual communication is a means of transmitting information using videos, tables, posters, graphs etc.      Pie Chart A  pie chart  is a ci...
  • Human Resource Office
      What are Human Resources? The human resources are the employees or workforce of an organisation. They perform mental and physical labour t...
  • OFFICE ADMINISTRATION: OFFICE ORIENTATION (Unit 1)
    What is an office ? An office is generally a room or other area where an organisation's employees perform certain tasks and administrati...
  • Reception & Hospitality
      Section A: The Importance of Reception 1) What is the reception area? (2 marks) 2) How would you define a receptionist and hospitality ? ...
  • Telephone Techniques & Services
    What is telephone etiquette? Telephone etiquette relates to the correct way to answer the telephone in a business environment. Using the tel...
  • Communication: Channels, Flow, Cycle & Barriers (Unit 2)
    Communication is a process of  transferring information from one person (the sender) to another (the receiver). Channels of Communication F...
  • Office Organisation / Structure
    Office Organisation facilitates the smooth running of the office as a whole. This level of organisation means that all staff know the tasks...
  • Sources of Information & Business Structure
    Types of Reference Materials 1. Dictionary & Thesaurus list of words and their meanings spelling of words pronunciation of words abbrevi...
  • Oral Communication
    In oral communication spoken words are used. It is the process of expressing information or ideas by word of mouth e.g. interviews, meetings...
  • Ergonomics
    Ergonomics relates to the layout of a room or the design of an item (such as furniture or equipment) to maximise user comfort and safety (Cr...