Friday, August 28, 2020

Written Communication: Reports and Itineraries

Reports are well-planned and impartial communication of factual information or advice.  Reports present facts accurately, clearly, concisely and logically. 

2 Types of Reports

1) Investigatory: reports which are 'one-off' and investigate situations or problems or offer solutions.

2) Routine: reports that either cover routine tasks, e.g., accident or inspection reports

How to Present Reports

  • accurately, clearly, concisely, logically

  • well-planned and well-organised 
  • benefits received from preparation and use of report should exceed its cost

  • simple language 

Formal Report

     Informal Report

 1. Terms of Reference

 1. Introduction-purpose of report

 2. Procedure

 2. Body of Report (information obtained)

 3. Findings

 3. Conclusion-sums up info and state whether any action needed

 4. Conclusion

 

 5. Recommendations

Ends with writer's name, job title, date

 

Ends with writer's name, job title, date




Itineraries
An itinerary is a written record of travel arrangements. It is often prepared for an executive and will list essential information like dates, time of flights, names of hotels, and hotel reservation. An itinerary can be written in various ways.



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1 comment:

  1. Dr. JB SamuelAugust 28, 2020 at 7:05 PM

    QUESTIONS

    1) Distinguish between reports and itineraries.

    2) Differentiate between the 2 types of reports.

    3) How should a formal report be presented?

    4) How should an informal report be presented?

    5) List 4 things that should be on an itinerary.

    ReplyDelete

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